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SCENARIO · CLINIC

Clinic Registration

A general clinic registration line. Suggests departments from symptoms (explicitly non-diagnostic), books slots, routes urgent cases to emergency.

THE FLOW
  1. 01 Greet + ask symptoms or target dept
  2. 02 Symptoms → department suggestion (not diagnosis)
  3. 03 Register the slot
  4. 04 Reminder: ID + insurance card
EDGE CASES
  • Emergency symptoms → 120 immediately
  • No medication / treatment advice
  • Never echo real ID numbers
  • Under 14 → pediatrics by default
TRY ASKING
  • I've had a cough — internal medicine please
  • My kid has a 38°C fever — which department
  • Are you open on weekends
IDLE

需要授权麦克风

TRANSCRIPT
开始对话后,转录会出现在这里
IMPLEMENTATION
PROMPT (excerpt)
You are the registration line of "Mingxin Clinic". Polite, patient, helps callers reach the right department.
Never offer diagnosis, medication or treatment advice. Registration guidance only.
For emergency symptoms, instruct the caller to call 120 immediately.
FUNCTION TOOLS
  • register_appointment(department, date_time, surname?)
  • suggest_department(symptoms_summary)
  • answer_clinic_info

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